Help Center
Everything you need to know about mineral and crystal collecting, buying, selling, and community participation. Learn from experts at EarthWonders and build a meaningful collection with confidence.
For Sellers
How a Sale Works
From "Buy now" to payout: who does what at every step, what both sides see, and where to do it.
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Getting Started Selling
Complete guide to setting up your collection for sale on EarthWonders. Learn how to create your account, add specimens, and set up listings.
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Pricing Your Items
Pricing is part experience, part intuition. Learn key factors like rarity, aesthetics, provenance and pro tips for competitive pricing.
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Writing Great Descriptions
Your chance to connect with serious collectors. Learn how to write compelling, informative descriptions that build trust and drive sales.
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Photography Tips
Master the art of specimen photography with professional techniques that showcase your minerals and attract serious collectors.
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Shipping & Handling
Get your specimens to buyers safely and professionally. Pack like it's going to a museum — because to someone, it is.
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Customer Service
Great service earns trust, reviews, and repeat business. Learn how to provide exceptional customer experiences.
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For Buyers
How a Sale Works
What happens after you pay: confirmation, shipping with tracking, and your specimen landing in your collection.
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How to Buy
Complete guide to finding, evaluating, and purchasing geological specimens safely and confidently on EarthWonders.
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Specimen Authenticity
At EarthWonders, transparency is core. Learn what to look for when evaluating specimens and how we support authenticity.
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Care & Storage
Your minerals deserve thoughtful care — not just for preservation, but for presentation too. Learn how to protect and display your collection.
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Returns & Refunds
We aim to make returns rare — but when they're needed, we keep it simple. Learn how our return process works.
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Ownership & Provenance
Learn about specimen documentation, ownership tracking, and value preservation through proper record keeping.
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Community
Community Guidelines
EarthWonders is more than a marketplace — it's a community of passionate collectors. Learn how to keep things safe and positive for everyone.
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Safety & Security
EarthWonders is designed to protect both buyers and sellers, but here's how you can protect yourself too and ensure safe transactions.
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