Privacy policy

Last Updated 2024-10-15; Effective Date 2024-10-15

Mineral Marketplace LLC is the controller and responsible for your personal data.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from), your privacy rights, and how the law protects you. It explains how we comply with the Florida Information Protection Act (FIPA) of 2014 and the Florida Privacy Protection Act (SB 1864) of 2022. If you are located in a region where the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) applies, you may have additional rights regarding your personal data. 

When you send messages to other users via the form functionality on EarthWonders.com, your email address will be shared with the recipient in line with our privacy policy. By using this feature, you opt-in and consent to the sharing of your contact information for communication. 

We have a team responsible for overseeing questions regarding this privacy policy. If you have any questions or requests regarding your legal rights, please contact us at ​​dpo@earthwonders.com. You have the right to make a complaint at any time to the Florida Attorney General's Office. However, we would appreciate the chance to address your concerns first, so please contact us initially.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This version was last updated on 12th October 2024.

1. Third-party links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. Cookies

A cookie is a small piece of data (text file) that is stored on your device when you visit a website to remember certain information about you, such as your preferred language or which items you have added to your shopping cart. There are two main categories of cookies: first-party cookies and third-party cookies. First-party cookies are placed on your device by Mineral Marketplace LLC, while you are visiting our website. Third-party cookies are placed on your device by a party other than Mineral Marketplace LLC, while you are visiting our website. Our third-party partners may use these third-party cookies for a variety of reasons, including to deliver relevant advertising to you on other websites or to assist us in improving the services we offer you. For example, we integrate third-party analytics cookies on our website, like Amplitude, Inc, to help us understand how you are using our website so that we can improve them.

We use cookies on our website for several reasons, like enhancing website navigation, analysing website usage, improving our users' experience, enhancing the security of our services, and assisting in our marketing efforts.

Below are some options to control or limit how cookies are used on our website. Please remember that the decisions you make about our use of cookies apply only to the browser where you set such preferences, so if you use other browsers (or devices) to visit our website, you will have to set your cookie preferences on each browser. If you delete your browser's saved cookies, you will need to reset your cookie preferences for that browser on that device. You can access and change your preferences at any time through the Cookie Preferences link in the footer of our website.

Visiting our Website: When you visit our website for the first time, you are presented with a banner informing you of our use of cookies, and presenting you with two options:

"Accept cookies": By clicking "Accept All", you consent to the placement of all cookies on your device.

"Only necessary cookies": By clicking "Opt out of Optional", you are opting out from all cookies (except Strictly Necessary Cookies).

3. The data we collect about you

We collect data from and about you as you interact with our website. We share data with the following companies acting as subprocessors on Mineral Marketplace LLC’s instruction:

Amazon Web Services, registered headquarters address at 410 Terry Avenue North, Seattle, WA 98109-5210, United States and Amazon Web Services EMEA SARL with its registered address at 38 Avenue John F. Kennedy, L-1855 Luxembourg.

Tidio LLC registered headquarters address at 149 New Montgomery Street (San Francisco, CA 94105 U.S.A.) and Tidio Poland Sp. z o.o. with its registered address at Szczecin, 81 Wojska Polskiego Street (70-481, Szczecin, Poland).

Amplitude, Inc registered headquarters address at 201 3rd Street, Suite 200, San Francisco, CA 94103, United States.

Stripe, Inc registered headquarters address at 354 Oyster Point Boulevard, San Francisco, California, 94103, United States.

Mongo DB registered headquarters address at  New York, Paramount Plaza, 1633 Broadway, 38th Floor, United States.

Formagrid Inc ‘Airtable’ registered headquarters address at 799 Market St Fl 8, San Francisco, California, 94103, United States.

Auth0, Inc registered headquarters address at 100 1st St Suite 150, San Francisco, United States.

We will automatically collect technical data about your equipment, browsing actions, and patterns. We will only use your personal data for the purposes for which we collected it.

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity data such as names, username, or similar identifier.

  • Contact data such as names, company, email address, and telephone numbers. We use analytic tools to track more information about who is visiting our website to improve our advertising and marketing activities.

  • Technical data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Profile data includes preferences, feedback, and survey responses.

  • Usage data includes information about how you use our website.

  • Marketing and Communications data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose which does not directly reveal your identity.

4. How we use your personal data

We will only use your personal data when the law allows us to and following an enquiry by you via our website. Your personal data is sent to Formagrid Inc for review to determine the nature of your enquiry and for us to provide a response.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Disclosures of your personal data

If Mineral Marketplace LLC seeks to acquire other businesses or merge with them and a change happens to our business, then we will seek consent before sharing your personal data.

We do transfer your personal data outside the United States as listed above but we ensure that a similar degree of protection is afforded to your personal data.

For more information on how third parties use your personal data please refer to their respective privacy policies.

6. Data security

We have implemented robust security protocols to protect your personal data from accidental loss, unauthorised use, access, alteration, or disclosure. Access to your personal data is restricted to employees, agents, contractors, and third parties who need it for business purposes. These individuals are obligated to follow our instructions and maintain confidentiality.

Additionally, we have established procedures to address any suspected data breaches. Should a breach occur, we will notify you and any relevant regulatory authorities as required by law.

7. Your legal rights

At Mineral Marketplace LLC, we are committed to protecting your personal information and respecting your privacy. Under the Florida Information Protection Act (FIPA) of 2014, you have the right to be informed about the collection and use of your personal data. We will obtain your consent before collecting personal information as outlined in the Website Terms of Use and ensure you are notified when your data is collected. Your personal information will not be sold without your explicit consent. We implement reasonable security measures to safeguard your data and will notify you and state authorities promptly in the event of a data breach. Additionally, under the Florida Privacy Protection Act (SB 1864) of 2022, we provide enhanced protection for sensitive information, including your racial or ethnic origin, religious beliefs, health diagnoses, sexual orientation, citizenship or immigration status, biometric data, and precise geolocation data. 

If you are in regions where GDPR applies, you may have the following rights regarding your personal data:

  • Access Your Data: Request a copy of the personal data we hold about you.

  • Correct Your Data: Request corrections to any inaccurate or incomplete data.

  • Delete Your Data: Ask us to delete your personal data if there’s no valid reason to keep it.

  • Object to Processing: Object to our processing if it affects your rights and freedoms, especially for direct marketing.

  • Restrict Processing: Request us to limit processing your data in certain cases, such as when verifying accuracy or if the processing is unlawful.

  • Transfer Your Data: Request to transfer your data to you or a third party in a structured, machine-readable format.

  • Withdraw Consent: Withdraw your consent for data processing at any time.

If you are a resident of California, you may have the following rights regarding your personal data under CCPA:

  • Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you, as well as how we use and share it.

  • Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., if the information is necessary to complete a transaction or comply with legal obligations).

  • Right to Opt-Out of Sale: If we sell your personal information, you have the right to opt out of such sales. We do not sell personal data, but if this policy changes, we will provide an option for you to opt-out.

  • Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights. This means we won’t deny you services, charge you a different price, or provide a different quality of services if you choose to exercise these rights.

  • Right to Correct Inaccuracies: You can request corrections to your personal information if it is found to be inaccurate.

We may need to verify your identity to process these requests securely. 

Your privacy and trust are paramount to us, and we are dedicated to ensuring that your rights are protected.

We try to respond to all requests within one business day. Occasionally it could take us longer if your request is particularly complex. In this case, we will notify you and keep you updated.

If you would like to contact us about our privacy policy or your data, please contact us at dpo@earthwonders.com.