Shipping & Handling
Get your specimens to buyers safely and professionally. Master the art of secure packaging and reliable shipping.
Shipping Process & Timeline
Confirm Orders Quickly
Confirm orders within 3 business days
- Check availability immediately
- Communicate any delays
- Let buyers know if you're traveling
- Send confirmation messages promptly
Ship Within Timeline
Ship within 7 days of order confirmation
- Prepare packaging materials in advance
- Schedule shipping during business days
- Contact support if you need extra time
- Keep buyers informed of shipping status
Use Secure Packaging
Pack like it's going to a museum — because to someone, it is
- Multiple layers of bubble wrap
- Foam padding for fragile specimens
- Sturdy, appropriately sized boxes
- Fill all empty spaces to prevent shifting
Provide Tracking
Enter tracking information on the platform as soon as you ship
- Use reliable shipping carriers
- Always get tracking numbers
- Update platform immediately after shipping
- Send tracking info to buyers
Professional Packaging Tips
Layer Protection
Wrap specimens in tissue paper first, then bubble wrap, then secure in a padded box. Each layer protects against different types of damage.
Cushion Thoroughly
Use foam peanuts, air pillows, or crumpled paper to fill empty spaces. Specimens should not move when the box is shaken gently.
Label Fragile Items
Mark packages as 'FRAGILE' and 'THIS SIDE UP' when appropriate. Consider special handling for extremely delicate specimens.
Professional Presentation
Clean packaging with clear labels reflects well on your business. Include a thank you note or care instructions when appropriate.
Essential Packing Materials
Protection Materials
- Bubble wrap (various sizes)
- Foam padding and inserts
- Tissue paper for delicate surfaces
- Packing peanuts or air pillows
Shipping Supplies
- Sturdy cardboard boxes
- Packing tape (quality adhesive)
- Fragile and directional labels
- Shipping labels and documentation
Insurance & High-Value Items
When to Consider Insurance
Insurance is optional but wise for high-value items. Here are guidelines for when to use it.
Consider insurance for items over $100
Higher value items (>$500) should always be insured
Document condition with photos before shipping
Keep records of insurance coverage and claims
Factor insurance costs into your pricing
Remember: Pack with Care
Every specimen you ship represents your reputation as a seller. Take pride in your packaging — collectors notice and appreciate professional presentation, and it leads to positive reviews and repeat customers.
Related Guides
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Learn how to factor shipping and insurance costs into your pricing strategy.